Shipping Policy
At GLOWPIXEL INNOVATIONS BLUE LLC, we strive to deliver your orders in a timely and efficient manner. This Shipping Policy outlines the shipping methods, costs, and delivery times for orders placed on our website.
1. Processing Time
All orders are processed and shipped within 1-3 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day.
If an item is out of stock or there is an issue with your order, our customer service team will contact you with an update.
2. Shipping Methods & Costs
We offer the following shipping options:
- Standard Shipping:
Delivery within 5-7 business days (U.S. orders).
Cost: $[Insert cost] (varies based on location). - Expedited Shipping:
Delivery within 2-3 business days (U.S. orders).
Cost: $[Insert cost]. - Overnight Shipping:
Delivery within 1 business day (U.S. orders).
Cost: $[Insert cost].
For international orders, shipping costs will be calculated at checkout based on the destination.
3. International Shipping
We offer international shipping to select countries. Shipping costs for international orders will be calculated at checkout, and delivery times may vary depending on the destination.
Customs and Duties:
Customers are responsible for any customs duties, taxes, or fees incurred on international orders. These charges are not included in the shipping cost and must be paid to the customs authorities upon delivery.
4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the link provided in the email.
Please allow up to 24 hours for tracking information to appear in the system after receiving your shipping confirmation.
5. Shipping Restrictions
We are currently unable to ship to P.O. Boxes or APO/FPO addresses.
Additionally, some products may have shipping restrictions depending on the destination, and we will notify you if there are any issues with shipping your order.
6. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue and ensure you receive your products in the best condition possible.
7. Return Shipping Costs
If you need to return an item, you will be responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or damaged item).
8. Delivery Delays
While we strive to meet the estimated delivery times, please note that shipping carriers may experience delays due to factors beyond our control (e.g., weather, holidays, or unforeseen circumstances). We are not responsible for such delays, but we will assist you in tracking your order if needed.
9. Contact Us
If you have any questions or need assistance with your order or shipping, please feel free to reach out to us at:
GLOWPIXEL INNOVATIONS BLUE LLC
4600 E Mcmillan St,
Compton, CA 90221
Email: [email protected]
Phone: +1 (323) 792-3921